Overview
Do you want to be on a winning team in a dynamic environment? Superior Fence & Rail is a home improvement franchise company seeking a Franchise Learning and Development Manager.
Key responsibilities include:
Assist franchise team with the design, development, and measurement of learning programs that improve the performance of the franchisees and their teams. Lead content development and provide administrative support to build, maintain, and update the Training and Operations Manual. Develop training outlines by role, including online training, on the job training, online certification, and in-person certification. Support Franchise team with content development to include: Updates to policies or procedures for Franchisees and creation of training materials.
Qualifications
Bring a high energy level and passion for getting the job done right
Have the ability to prioritize multiple tasks and responsibilities
Have strong interpersonal skills (both written and oral)
Be an active listener and attentive to franchisee concerns
Take ownership of tasks through completion
Be able to exercise discretion and independent judgment
Take a critical problem solving approach to issues and take advantage of process improvement opportunities
Be highly flexible and welcome change/improvements
About Superior Fence & Rail
Academy Connection:
Zach Peyton (USMA '04) is the co-Founder of Superior Fence & Rail Franchising. Zach served in the United States Army for five years as an intelligence officer. He served one tour in Afghanistan and received the Bronze Star for his service. Zach brings his military experience to bear in the fence industry, with a focus on integrity and respect. This focus has helped Superior Fence & Rail become the nation's first active and successful fence company franchise.
About Superior Fence & Rail
In 2001 co-founder Chris Johnson, who had no previous background in fencing or construction, brought a fresh perspective to the fence industry when he purchased a small vinyl fence company near Orlando, Florida. After significant growth in its first year, it was clear to him that being a fence contractor represented a fantastic business opportunity. Over the next several years, Superior Fence & Rail expanded to include five additional corporate locations in the state of Florida.
In 2017, Chris teamed up with Zach to further expand the business by franchising the proven Superior Fence & Rail system. In less than three months, the company sold its first fence franchise and became the first and only active fence franchise ever developed in the United States. Since that time, we have sold many additional franchises with several markets under consideration for development.
